Terms of service

Last updated: August 2026

Welcome to Alba San Studio

These Terms & Conditions apply to purchases made through Alba San Studio. By accessing this website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

About Alba San Studio

Alba San Studio is an independent creative business based in Spain, offering original cross stitch patterns, digital products and handmade or independently designed stitching accessories.

Products

I do my best to ensure that product descriptions, photographs, prices and other information displayed on the website are accurate. Colors may vary slightly depending on your screen or device.

Product availability may change without notice.

Digital Products

Digital products are supplied electronically and no physical item will be shipped unless specifically stated otherwise in the product description.

Digital files are for personal use only unless expressly stated otherwise. They may not be resold, redistributed, shared, copied for commercial distribution, or made available to third parties.

Due to the nature of digital content, digital products are subject to the cancellation and refund conditions described in our Refund Policy.

Physical Products

Physical products are shipped to the destinations available at checkout. Processing times and estimated delivery times may vary depending on the destination.

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Prices and Payment

Prices are displayed in the currency applicable to your market where available. Any applicable taxes, shipping charges or other costs will be shown during checkout where required.

Payment must be completed through one of the payment methods available at checkout.

Orders

By placing an order, you confirm that the information you provide is accurate and complete.

I reserve the right to cancel or refuse an order where reasonably necessary, including in cases of pricing errors, suspected fraud, unavailable products, or other circumstances that prevent the order from being fulfilled.

Shipping

Shipping costs and available delivery options are displayed at checkout where applicable. Delivery times are estimates and may be affected by customs, postal services or circumstances outside my reasonable control.

Please refer to the Shipping Policy for further information.

Returns, Refunds and Cancellations

Returns, refunds and cancellations are handled according to the Refund Policy available on this website.

Intellectual Property

All original illustrations, cross stitch patterns, designs, photographs, graphics, logos and other original content created by Alba San Studio are protected by applicable intellectual property laws.

Unless expressly permitted, they may not be copied, reproduced, redistributed, resold, published or used commercially without prior written permission.

Personal Use

Purchasing a digital pattern or other digital product does not transfer ownership of the underlying artwork or intellectual property rights.

Files purchased from Alba San Studio are intended for the purchaser's personal use unless the relevant product listing expressly states otherwise.

Liability

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable consumer law.

To the extent permitted by law, Alba San Studio is not responsible for indirect losses or delays caused by circumstances outside its reasonable control.

Changes to These Terms

These Terms & Conditions may be updated when necessary. The version published on this website at the time of purchase will apply to that purchase, subject to applicable law.